Audico / Ballito speaker rental
Good sound.
Clear terms.
Your rental payment secures your dates. A separate refundable security deposit is due before collection. Transport and setup are excluded.
Terms updated 25 October 2026.
01
Booking and rental days
Your dates are secured once the rental payment is verified. Every selected calendar date is a paid rental day, including the first and last date. Choose one or two speakers of either model, or a combination. Transport and setup are excluded. Accessories are included only where specifically listed on your handover sheet.
02
Refundable security deposit
A separate refundable security deposit is due before collection: R1,000 for one or two Klipsch Vegas speakers, and R2,000 for one or two HK Audio POLAR 8 MK2 speakers. Booking both models requires a combined R3,000 deposit. Each model’s deposit is charged once per booking, regardless of whether you choose one or two speakers or how many rental days you select, and is not included in the online rental payment. Audico will provide verified payment instructions. Equipment is released only after the deposit has cleared; a payment screenshot is not proof of cleared funds. The deposit is security, not insurance or a limit on any properly established liability.
03
Collection and return
Collection and return are by appointment in Ballito; Audico will confirm the location and handover time in writing. The proposed standard is collection after 12:00 on the first paid date, and return by 10:00 the morning after the last paid date. That morning is a return window, not another paid rental day. Exact arrangements must be confirmed before handover, including weekend and public-holiday arrangements. There are no unattended returns. Contact Audico before the deadline if you need an extension; extra use depends on availability and an agreed additional charge. No automatic penalty is taken from your deposit.
04
At handover
The named renter must be 18 or older and present an original ID or driving licence for an in-person identity check; Audico does not keep the original document. We do not ask you to upload an ID to this booking page. Together we test the speakers, record serial numbers and the exact accessories supplied, and photograph their condition. Both parties sign the handover checklist. The renter is responsible for safe transport, secure storage and appropriate use; do not sub-hire or pass the equipment to another renter without written agreement.
05
Looking after the equipment
Keep the speakers dry and protected from rain, drinks, sand and impact. Follow the operating instructions, use suitable power and do not open or modify the equipment. If something fails, stop using it and contact Audico promptly. Ordinary wear and tear, pre-existing damage and equipment faults not caused by the renter are not charged to the renter. Responsibility for loss or damage is assessed on the evidence and applicable law, not assumed automatically.
06
Inspection and deposit return
We aim to complete the return test within one business day and refund the undisputed deposit within two business days after inspection. Funds are returned to the verified original payer, not a different third party. If there is damage, loss or missing equipment, Audico will provide photographs and an itemised explanation or repair/replacement evidence, discuss responsibility with you, and return the undisputed balance promptly. There is no automatic forfeiture of the whole deposit. Bank processing may add time before refunded funds reflect.
07
Changing or cancelling a booking
Contact support@audicoonline.co.za or Audico on 010 288 2024 with your booking reference. Our proposed customer-friendly policy is a full rental refund when cancelled at least 48 hours before the confirmed collection appointment. With less notice, any cancellation charge must be reasonable in the circumstances, reflect evidenced unrecovered loss after efforts to rebook, and is capped at one day’s rental for the booked speakers. It is not an automatic charge. If the slot is rebooked without a loss, there is no cancellation charge. A security deposit is returned if no equipment was released. No cancellation fee is charged where the booking cannot be honoured because of the death or hospitalisation of the person for whose benefit it was made. Applicable statutory cancellation and cooling-off rights remain intact.
08
If Audico cannot supply
If Audico cannot supply the booked equipment, we will contact you promptly and offer an alternative only with your agreement, or refund the amounts paid for the unavailable rental and any related security deposit. We will not silently substitute a different speaker. Your consumer rights are preserved.
09
Privacy and contact
Booking contact details are used to arrange the rental, verify payment and handover, manage any incident and meet applicable record-keeping obligations. Only authorised staff can view the private calendar. Identity checks and condition records must be relevant and kept securely; the original identity document is never retained as security. See Audico’s privacy policy for information about your data rights. Raise any problem with Audico before commissioning a repair or replacement.
Read the privacy policy. These terms preserve applicable consumer rights. Please contact Audico if you have any questions before booking.
